Shift Handover Process — What to Include and How to Track

2026-05-12

Digitize the shift handover process — capture machine status, pending work, safety issues, and quality alerts so the next shift starts informed, not blind.

The night shift ends at 6 AM. The day shift starts at 6 AM. For 5 minutes, both shifts overlap. In that window, the outgoing shift is supposed to tell the incoming shift everything they need to know.

Usually, it's a verbal handover: "Machine 3 is down. We ran out of packaging material. Batch 2045 is pending QC."

By 8 AM, the day shift supervisor has forgotten half of it.

What Gets Lost in Verbal Handovers

1. Machine Issues

"Machine 3 was making a noise." What noise? When did it start? What did maintenance say? The day shift doesn't know because the handover was 10 words.

2. Pending Work

"We couldn't finish Batch 2046." How far did they get? What's left? Which materials are staged? The incoming shift starts from scratch.

3. Quality Alerts

"QC rejected some material." Which material? Which batch? What was the defect? The incoming shift doesn't know what to avoid.

4. Safety Incidents

"Someone slipped near the loading dock." Was it reported? Was the area cleaned? Is there a safety form to fill? Nobody follows up.

What a Digital Shift Handover Captures

Production Status

• Products being manufactured (from production plan)
• Batch numbers in progress
• Quantity produced vs target
• Machines running vs stopped

Machine Status

For each machine:

• Running / Stopped / Under Maintenance
• If stopped: reason and expected restart time
• Any unusual observations

Pending Work

• Tasks not completed this shift
• Priority items for next shift
• Materials staged but not used

Quality Issues

• QC rejections during the shift
• Deviations raised
• Products under hold

Safety

• Incidents reported
• Near-misses observed
• Housekeeping status

Material Status

• Raw materials running low
• Materials received but pending QC
• Packaging material availability

The Digital Handover Flow

Outgoing supervisor fills handover form (last 30 min of shift)
    ↓
Incoming supervisor reviews and acknowledges
    ↓
Production manager sees both shifts' handovers on dashboard

No More "I Wasn't Told"

The incoming shift can't say they weren't informed — they acknowledged the handover digitally. Everything is timestamped and recorded.

What the Dashboard Shows

• Latest handover for each production line
• Open items from previous shifts (not yet resolved)
• Machine downtime trend across shifts
• Safety incidents per shift
• Production output comparison: Day vs Night shift

The Result

• Zero information loss between shifts
• Accountability — both shifts sign off digitally
• Trend analysis — which shift has more issues? Which machines keep failing?
• Safety compliance — every incident is recorded, not forgotten
• Production manager visibility — reads both handovers from home at 7 AM

Set It Up

Go to insights.flobri.com/build and describe:

"Outgoing shift supervisor records production status, machine status, pending work, quality issues, safety observations, and material status. Incoming supervisor reviews and acknowledges. Production manager reviews on dashboard."

Flobri digitizes shift handovers — production status, machine issues, quality alerts, and safety observations — so every shift starts informed, not guessing.